A full refund will be given where we have received suitable written notice of the cancellation. The notice period required for cancellation is:

For bookings of up to 6 nights duration - 5 days notice prior to arrival date is required. Cancellations received less than 5 days prior to arrival date will incur 100% cancellation charge equivalent to the booking charge.

For bookings between 7 and 27 nights duration - 7 days notice prior to the arrival date is required. For cancellations received less than 7 days before the arrival date a minimum cancellation charge of 7 nights’ accommodation will be incurred

For bookings between 28 and 179 nights duration - 21 days notice prior to the arrival date is required. For cancellations received less than 21 days prior to the arrival date a minimum cancellation charge of 10 nights’ accommodation will be incurred.

For bookings of 180 nights duration and over - 60 days notice prior to the arrival date is required. For cancellations received less than 60 days prior to the arrival date a minimum cancellation charge of 60 nights’ accommodation will be incurred.

All of our serviced apartments undergo a thorough quality check to make sure that everything is of the highest standard. This means modern facilities, secure buildings, crisp white linen,five star amenities and an on call service team that are available 24/7.community, exclusive resident events and a host of discounts from local businesses.

We operate in accordance with the Disability Discrimination Act 1995 and the Equality Act 2010 and, as such, we encourage all prospective guests to talk to us about any special accommodation requirements they may have.