• 28 days notice is required to cancel your booking prior to arrival.
• This is for all lengths of stay in order to avoid charges.
• For guest in house 14 days notice is required to shorten or extend their stay/booking.
• Example: If a guest is checking in on the 17th September then gives notice on the 9th September, then 9 days notice has been given and a charge for 19 nights will be applied.
• All cancellations or extension requests must be made in writing via email.
• Group Bookings cancellation policy may vary.

All of our serviced apartments undergo a thorough quality check to make sure that everything is of the highest standard. This means modern facilities, secure buildings, crisp white linen,five star amenities and an on call service team that are available 24/7.community, exclusive resident events and a host of discounts from local businesses.

We operate in accordance with the Disability Discrimination Act 1995 and the Equality Act 2010 and, as such, we encourage all prospective guests to talk to us about any special accommodation requirements they may have.